General Policies

Web Site Policies

• Return Policy:  Exchange within 10 days with RA number.  Customer is responsible for mailing back order and new shipping charges will apply to replacement order.  

• Refund Policy:  No refunds

• Cancellation Policy:  Cancellation within 24 hours

• Delivery/Shipping Policy:  We ship within 1-3 days from our NY office

 

Privacy Policy: 

We can be reached via e-mail at Valerie@essenceofvali.com or 212-242-0576.    Essence of Vali will never share your e-mail addresses or any other information about you with outside parties.  If you receive e-mail from us and do not wish to, simply e-mail us at Valerie@essenceofvali.com.  Please be assured that we use a secure site for all online orders.  Our web designer has followed the necessary protocol for keeping your information secure.