Web Site Policies
- Return Policy: Exchange within 10 days with RA number. Customer is responsible for mailing back order and new shipping charges will apply to replacement order.
- Refund Policy: No refunds
- Cancellation Policy: Cancellation within 24 hours
- Delivery/Shipping Policy: We ship within 1-3 days from our NY office
We can be reached via e-mail at Valerie@essenceofvali.com or 212-242-0576. Essence of Vali will never share your e-mail addresses or any other information about you with outside parties. If you receive e-mail from us and do not wish to, simply e-mail us at Valerie@essenceofvali.com. Please be assured that we use a secure site for all online orders. Our web designer has followed the necessary protocol for keeping your information secure.